I missed the Q&A this week. Is it possible to be sent a replay?
If you missed the Q&A, you can access the replay here
What timezone does the program follow?
We follow GMT (London) timezone.
How can I join the Facebook Mastermind Community?
This is the link you need
What do I do when I’m experiencing a technical difficulty with the membership site?
For technical issues, email info@susieellis.net with as much information (screen shots, description of the issue) as possible.
I’m struggling to make a payment, what do I do?
We appreciate that life happens and financial challenges do occur. Please reach out to info@susieellis.net
Does buying the course mean I have lifetime access?
You have lifetime access to the course material.
Can I change the credit card I have on file?
You can update your billing information by emailing info@susieellis.net
What is the refund policy?
No refund – Click here [You had to tick the check box agreeing to these terms before being able to process your payment]
How do I contact you?
Client contact email – info@susieellis.net. We aim to answer emails within 48hrs. In some circumstances it may take longer. Our office hours are: Mon – Fri 9:30 to 15:00
Where can I find the terms of use, privacy policy and other important info?
You can find all the important info you might need by going to the main home page bsbs.susieellis.net & clicking the tab ‘Legal Stuff’